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    Troll description

    A troll usually has little or no interest in contributing to the development of the site in question and is interested in some or all of the following:

    • Deliberately angering people.
    • Making people act or say things that are considered obvious causing the individual to appear stupid to others witnessing the discussion.
    • Breaking the normal flow of debate/discussion.
    • Disrupting the “smooth” operation of the site.
    • Deliberately being annoying for the sake of being obnoxious. For instance, using abusive names to refer to all the members on the site.
    • Pretending to be profoundly ignorant or stupid, gleaning some weird sense of having "won" when other users subsequently come to believe this.
    • Making itself the main topic of interest or discussion.

    Motives

    It is probable that, for the troll, the last point is the most important. To this end it will post deliberately inflammatory messages which generate inflammatory responses; complain about being the victim of the inflammatory responses; endeavor to obtain allies against the discrimination it feels; turn on those same allies, etc. The whole objective of the exercise is to disrupt or make someone do something you wanted them to do for laughs.
    If a poster begins to post comments along the lines of, "Can’t you see how stupid you all are?" or "I keep laughing at all of you," there is high probability that the poster is a troll.

    Treatment

    Because the troll feeds on having its name mentioned or by generating debate or ill feeling, many internet users either ignore the troll completely or respond with the phrase, "Don’t Feed the Troll."
    Blocking is available on many social media sites and boards. This is useful when you find yourself easily triggered by trolls fishing.
    Some users engage in "troll baiting." In this unkind sport, the objective is to turn the tables on the troll so that it becomes enraged. While mildly amusing in the short term, it is rarely successful in driving the troll away.
    Most importantly, trolls take away from productive work. The only ethical way to avoid this is to stop feeding the troll and go about your usual work.

    Alternative ways to deal with trolls

    If you feel exceptionally compelled to respond to a troll, don't post long comments. Try to make any responses as short and concise as possible; it's often best to use exceptionally bland statements such as "Thank you for your comments, which we shall give due consideration." Your main objective is to disarm the troll's chances of getting an emotional response from other users, which in turn will hopefully demotivate it until it gives up its attempts. This method is not fool-proof: it can at times achieve the exact opposite results depending on the troll and how you go about doing this.

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