All Frequently Asked Questions
How large can my avatar / signature be?
Your avatar can be a maximum of 160 x 160 pixels
For signatures we are still working out the rules so for now no limitations.
Why can't I post a status update?
If you can't add a status update, go to your Profile > Edit Profile and make sure Enable status updates? is checked.
How do I become VIP?
You become VIP by posting 100 posts or donating $5
And you become VIP Verified when you have a big social account or when you donate $25
How do I change my signature?
Simply click your user menu in the top-right corner of the page and select Account Settings (or, if you're on mobile, click > Account > Account Settings), followed by the Signature tab.
The post / reply box isn't loading
Sometimes things get knocked out of whack between our server and your computer. Please clear your browser cache (instructions can be found here) to get things back to normal.
How do I embed a video (or other media)?
Simply pasting the link and waiting a moment or two is enough to embed most things — you'll see the video pop right into place where the link was. While we do support a large number of automatic embeds, there may be times where the auto-embedder is not compatible with a particular site. If that is the case, we recommend linking as directly as possible to the video itself (e.g. a direct video link instead of the full article, if available).
I get logged out when I go back to the home page
Don't worry! You're not actually getting logged out, your browser has just cached what the home page looked like before.
Simply clear your browser cache (specific instructions are available here) to get things back to normal.
How to add stan badges
When you’re on the main page click + Create in the top right side of the page. There should be a drop down menu where you select “Awards” and from there you choose any artist of your choice and click save.
How to do a group mention
Under your edit box will be an option to select a group to mention its accessible on desktop and mobile.